Best Messaging Apps

With the advent of messaging apps, the way people use social media has undergone a drastic shift. These days, users all across the world log onto messaging apps not only for chatting with friends but, also for searching products, connecting with brands and watching content. Gone are the days, when they were just simple add-ons to your smart device used for exchanging pictures, messages, GIFs and videos.

Scope of Messaging Apps

Though, their invention occurred because of some different intended purpose, however, instant messaging applications serve a range of purposes these days. Being a basic element of almost every smartphone, they are transforming the way of digital communication between brands and consumers. Following here are some of the potential aspects that shows how they are overtaking social media apps in terms of utility.

A Customer Service Portal

Customer service is getting more personalised with these apps. Many businesses are building AI based Best Messenger Bots to respond customer queries easily. Furthermore, many customer service providers can use them for upselling, arranging meetings and even attending to customer queries via IM chat.

A Global Learning Centre

The route to higher learning for students has become easier with instant messaging apps. Many universities are using them for helping students to prepare assignments and connect with teachers. Furthermore, custom-built apps help students to improve.