Fred

With the advent of messaging apps, the way people use social media has undergone a drastic shift. These days, users all across the world log onto messaging apps not only for chatting with friends but, also for searching products, connecting with brands and watching content. Gone are the days, when they were just simple add-ons to your smart device used for exchanging pictures, messages, GIFs and videos. Scope of Messaging Apps Though, their invention occurred because of some different intended purpose, however, instant messaging applications serve a range of purposes these days. Being a basic element of almost every smartphone, they are transforming the way of digital communication between brands and consumers. Following here are some of the potential aspects that shows how they are overtaking social media apps in terms of utility. A Customer Service Portal Customer service is getting more personalised with these apps. Many businesses are building AI based Best Messe